Terms and Conditions

Effective Date: March 10, 2026

Last Updated: March 10, 2026

Welcome to TurboBunny Platform. These Terms and Conditions ("Terms") govern your use of our website, services, and communications, including SMS messaging, email notifications, and the customer portal. By accessing or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services

TurboBunny Platform provides automotive repair, maintenance, and related services at our facility located at 7086 NW 127th Way, Parkland, FL, 33076. Our services include but are not limited to:

• Vehicle diagnostics and inspections
• Mechanical repair and maintenance
• Parts ordering and installation
• Service estimates and approvals
• Digital vehicle inspection reports
• Appointment scheduling
• Customer communication via SMS, email, and customer portal

2. Estimates and Authorization

All repair work requires your prior authorization. We will provide you with a written or digital estimate before beginning any work. By approving an estimate (whether in person, via the customer portal, or through SMS/email), you authorize TurboBunny Platform to perform the described services at the quoted price.

Estimates are valid for 30 days from the date of issuance unless otherwise stated. If additional repairs are discovered during the course of authorized work, we will contact you for approval before proceeding. We will not exceed the authorized estimate amount by more than 10% without your explicit consent.

3. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, checks, and major credit/debit cards. A mechanic's lien may be placed on vehicles for which payment has not been received within 30 days of service completion, in accordance with Florida state law.

If payment is not received within 30 days, a late fee of 1.5% per month may be applied to the outstanding balance. You are responsible for any collection costs, including reasonable attorney's fees, incurred in the collection of overdue amounts.

4. Warranty

TurboBunny Platform warrants all labor performed for a period of 12 months or 12,000 miles from the date of service, whichever comes first, unless otherwise specified in writing. Parts warranties are subject to the individual manufacturer's warranty terms. This warranty does not cover damage caused by misuse, neglect, accidents, or modifications performed by others.

To make a warranty claim, you must return the vehicle to our facility for inspection. If the issue is determined to be covered under warranty, we will repair or replace the defective work or part at no additional charge.

5. SMS Messaging Terms

By opting in to our SMS messaging service, you agree to the following:

• You consent to receive recurring automated text messages from TurboBunny Platform related to your vehicle service
• Messages may include appointment reminders, service updates, estimate approvals, invoice notifications, and promotional offers
• Message frequency varies; you may receive up to 15 messages per month
• Standard message and data rates may apply
• Consent is not a condition of any purchase
• You may opt out at any time by replying STOP
• For help, reply HELP or call +1 (480) 202-8764

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, US Cellular, and most other major US carriers. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.

6. Customer Portal

Our customer portal provides you with access to view estimates, repair order status, digital vehicle inspection reports, and service history. Portal access is provided via secure, time-limited links sent to your registered contact information. You are responsible for maintaining the confidentiality of any portal access links shared with you.

Actions taken through the customer portal (such as approving or declining estimates) are binding and carry the same effect as actions taken in person or by phone.

7. Vehicle Storage

Vehicles left at our facility are stored at the owner's risk. While we take reasonable precautions to protect vehicles in our care, TurboBunny Platform is not responsible for damage caused by acts of nature, theft, vandalism, or other events beyond our control. Vehicles not picked up within 5 business days after notification of completed service may be subject to a daily storage fee.

8. Limitation of Liability

To the maximum extent permitted by law, TurboBunny Platform's total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, lost profits, or loss of data.

TurboBunny Platform is not liable for delays in service caused by parts availability, manufacturer recalls, or circumstances beyond our reasonable control. We are not responsible for pre-existing conditions or damage not caused by our services.

9. Dispute Resolution

Any disputes arising from or related to these Terms or our services shall first be addressed through good-faith negotiation between the parties. If a resolution cannot be reached within 30 days, either party may pursue mediation or binding arbitration in Broward County, Florida, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees and costs.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property ofTurboBunny Platform or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

11. Indemnification

You agree to indemnify, defend, and hold harmless TurboBunny Platform, its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of Broward County, Florida.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us: